Our practice has policies in place to keep our patients, staff and community safe.

Our Policies

  • Non-attendance Policy

    Our policy on no-shows, what happens when a patient does not arrive to their appointment, how to avoid being a “DNA” and costs involved.

  • Conduct Policy

    The safety of our staff and patients alike are our priority. This is why we have a Zero Tolerance policy against abuse of any kind.

  • Mask Policy

    In order keep our patients, staff and community safe, we encourage our patients with respiratory symptoms to wear a face mask within the practice. To learn more about our mask policy click the button below.

  • Privacy Policy

    We are committed to ensuring that the privacy of your personal information is respected and maintained at all times. To learn more about how we collect, store and use your data click the button below.

  • Feedback + Concerns

    We love hearing from you!
    Communication of feedback, including concerns, is an important part of cultivating a better service for our patients.

  • Email Policy

    Our practice uses email in order to communicate with our patients and our healthcare partners. Learn more about our email policy and use cases.

  • Results Policy

    We want to make sure that you are provided with a holistic update regarding your health. As such when your results are ready we will require you to make an appointment with your doctor in order to discuss them. See our policy to learn more.

  • Transfer of Medical Records

    We understand that there may be times where you want an export of your medical records. See our policy to learn more.